Terms and Conditions

Terms & Conditions

Last Updated: February 2026

Welcome to Quest Travel Jordan – DMC LTD (“Quest Travel,” “Company,” “we,” “our,” or “us”).

These Terms & Conditions (“Terms”) govern your access to and use of our website, services, bookings, and communications. By accessing, browsing, or using this website, or by confirming any services with us, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms.

If you do not agree with any part of these Terms, you must refrain from using our website and services.


1. Company Information

Quest Travel Jordan – DMC LTD is a Limited Liability Company duly incorporated and operating under the laws and regulations of the Hashemite Kingdom of Jordan.

We specialize in Destination Management services including, but not limited to:

  • Customized travel planning
  • Leisure and luxury travel programs
  • Group and FIT arrangements
  • MICE (Meetings, Incentives, Conferences & Events) services
  • Accommodation, transportation, and experience coordination
  • Cultural, heritage, and community-based travel experiences

All services are subject to availability and contractual confirmation.


2. Acceptance of Terms

By accessing this website, submitting an inquiry, engaging in correspondence, or confirming any booking (whether directly or through an authorized agent or representative), you confirm that:

  • You are legally capable of entering into binding agreements.
  • You accept these Terms in full without limitation.
  • You agree to comply with all applicable local and international laws and regulations.

These Terms apply to all users, including agents, tour operators, corporate clients, and individual travelers.


3. Use of the Website

You agree to use this website strictly for lawful purposes and in a manner that does not:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of any third party
  • Interfere with or disrupt website functionality
  • Attempt unauthorized access to secured areas
  • Transmit malicious code or harmful data

We reserve the right to restrict or terminate access if misuse is detected.


4. Services & Information Disclaimer

All content provided on this website is for general informational purposes only.

While we make reasonable efforts to ensure accuracy, we do not guarantee:

  • The completeness of information
  • Continuous availability of services
  • Accuracy of third-party descriptions (hotels, suppliers, airlines, etc.)

Travel services may be affected by external factors including weather conditions, government regulations, supplier modifications, or force majeure events.


5. Bookings, Confirmation & Payments

All bookings are subject to:

  • Availability at the time of confirmation
  • Written confirmation issued by Quest Travel
  • Receipt of the required deposit or full payment

Payment terms, cancellation policies, amendment fees, and refund conditions will be clearly stated in the official quotation or booking confirmation.

Failure to make payment within the agreed timeframe may result in cancellation without liability to the Company.


6. Cancellation & Amendments

Cancellation policies vary depending on suppliers such as hotels, transport providers, and experience operators.

Applicable cancellation fees will be communicated at the time of booking confirmation.

We reserve the right to modify itineraries where necessary due to operational, safety, or unforeseen circumstances, while maintaining the overall quality and value of the program.


7. Limitation of Liability

To the maximum extent permitted by applicable law, Quest Travel Jordan – DMC LTD shall not be liable for:

  • Indirect or consequential losses
  • Personal injury or property damage resulting from third-party services
  • Delays or disruptions caused by external suppliers
  • Events beyond our reasonable control (force majeure), including natural disasters, government actions, strikes, pandemics, or security situations

Where liability applies, it shall not exceed the total amount paid for the specific service in question.


8. Third-Party Suppliers

Quest Travel acts as an intermediary between clients and third-party suppliers including:

  • Hotels
  • Transportation providers
  • Guides
  • Restaurants
  • Event venues
  • Activity operators

While we carefully select our partners, we do not assume liability for acts or omissions of such third parties.


9. Intellectual Property

All website content, including but not limited to:

  • Text
  • Images
  • Logos
  • Branding elements
  • Graphics
  • Layout and design

is the exclusive property of Quest Travel Jordan – DMC LTD unless otherwise stated.

No content may be reproduced, distributed, or used for commercial purposes without prior written authorization.


10. External Links

Our website may contain links to third-party websites.

We do not control, endorse, or assume responsibility for the content or practices of external websites. Access to such websites is at the user’s own risk.


11. Data Protection & Privacy

Personal data submitted through this website will be handled in accordance with applicable data protection laws and our Privacy Policy.

By submitting your information, you consent to its use for responding to inquiries, processing bookings, and delivering services.


12. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Hashemite Kingdom of Jordan.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts of Jordan.


13. Amendments

We reserve the right to update or modify these Terms at any time. Updated versions will be published on this page with the revised date.

Continued use of the website constitutes acceptance of the updated Terms.


14. Contact Information

For any legal inquiries or clarifications regarding these Terms & Conditions, please contact:

Quest Travel Jordan – DMC LTD
Email: info@questtravel-jo.com
Website: www.questtravel-jo.com

At Quest Travel Jordan - DMC , We believe every journey should be an unforgettable experience. Whether you're planning luxury, FIT, Travel , MICE , Groups , or tailor - made programs and deliver seamless planning and authentic experiences across Jordan.



+962 6 4017366


info@questtravel-jo.com

Quest Travel Jordan – DMC, Wasfi Al Tal Street, Amman

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By submitting this form, I confirm that I have read and agree to the Privacy Policy. I consent to Quest Travel Jordan – DMC processing my personal data to respond to my inquiry.